1. Introduction

This page explains how and why we collect, and use, your personal information when you visit the TVET Authority (TVETA) website (www.tveta.go.ke) and online systems embedded in its website.

2. Processing of your personal information?

When you view or use www.tveta.go.ke or any online systems embedded in its domain (@tveta.go.ke), the TVET Authority is the data controller licensed under the Data Protection Act of Kenya. This notice applies to the use of your personal information (personal data) by TVETA collected when you view or use a website or online systems that are available at the TVETA domain (@tveta.go.ke)

3. Reason for collection of personal information

3.1 For site security and performance

When you visit the TVETA website, we may use cookies and page-tagging techniques to collect the request made by your browser to the server hosting the website. This may include your IP address, the date and time of connection, the version of the web browser you are using, and the page you ask for. We use this information to ensure the security of our websites and identify areas of the website that require improvement – performance, functionality, etc. We may need to use this information and disclose it as necessary in the event of a security concern or incident as guided under the Data Protection Act of Kenya.

3.2 To allow you to use additional functionality

We may use the third-party services on our website. These services may allow you to share our pages, news articles and publications easily through social media. If you use third-party services available on our website, your IP address may be collected.

3.3 To improve our service to you

When you visit our website, we may use the third-party Google Analytics service to collect standard internet log information, which includes your IP address. We do this to find out how visitors use our website and to improve its usability, accessibility and functionality. For more information about how Google Analytics works and uses this information, please see the Google privacy policy. We may also use a third-party service, e.g., Google Forms, Qualtrics, SurveyMonkey, etc. to gather answers to survey questions that we may ask about how you use our website or other TVETA services. We may collect your IP address if you submit a response to a survey question. For more information about how Google Forms, Qualtrics, and SurveyMonkey may collect your personal information, please see their respective privacy statements (Google Forms privacy statement, Qualtrics privacy statement, SurveyMonkey privacy statement).

3.4. To remember preferences

There are third-party services that we embed on some of our web pages e.g., Instagram feeds, Twitter feeds and YouTube videos, etc. These services may set cookies to measure how you use their services and record what advertising you see during your use of their service. Please see the privacy statements for Instagram, Twitter, Facebook and YouTube.

4. What happen with the information collected?

We are committed to protecting the information collected through our website and online systems. Our websites collect very little personal information as described in section 3 and only for purposes of operating and improving the website, analysing its use and ensuring its security. Our website does not collect sensitive personal data e.g., a person’s race, health status, ethnic or social origin, conscience, belief, genetic data, biometric data, property details, marital status, family details (children, parents, spouse or spouses), sex or sexual orientation.

5. Transferring your information outside Kenya

We do not transfer your personal information outside of Kenya unless directed by relevant authorities in the Republic of Kenya.

6. You have a right to complain

If you have any concerns with respect to the manner in which we collect and process your personal information, kindly contact us at info@tveta.go.ke or fill out the general inquiries available on this website.